Keynote Speaker

With over 20 years of experience in leading seminars and meetings specific to the technical service and construction industry, Frank Besednjak offers a dynamic, entertaining approach to keeping audiences involved and motivated to listen.

With Frank's proven experience and knowledge in improving customer service, professionalism and teamwork, your meeting or training event will become a huge success by giving attendees the tools and inspiration to succeed.

After many years of working in various leadership roles for Sony, RCA and General Electric
. . . and also consulting with numerous organizations and private companies . . . Besednjak has first hand experience in knowing what it takes to succeed or fail when developing strategies focused towards customer service, teamwork and quality improvement. Through his years working in key management positions and his own personal experiences in developing a successful training/consulting company and on-line e-commerce business, Besednjak has assembled the secrets to success and personal growth.

"Besednjak's enthusiastic presentation style along with real world examples, add an entertainment quality along with credibility to the topics discussed."

Besednjak provides lectures on topics such as Customer Service - Workplace Safety - Business Growth - Employee Motivation - Goal Setting - Personal Development & Growth - Plus Much More
Many companies forget the important methods to keeping customers. # 6 - They Die (1%) # 5 - They Moved (3%) # 4 - Influenced By Friends (5%) # 3 - Lured By Competition (9%) # 2 - Dissatisfied With Product or Service (14%) Number One Reason Why Companies Lose Customers: 68% Say They Were Turned Away By The Attitude Displayed on the Part of a Company Employee

Fees begin at a minimum of $5500 per appearance plus expenses. Occasionally we provide speaking appearances at no charge to certain organizations and non-profits. Call and ask!