Frequently Asked Questions

Q; I've attended one of your workshops and loved it, would you come to my city and present something similar to my company or organization?
Ans: Absolutely, call us and we'll we'll make it happen!


Q: Would you custom-design a presentation for us?
Ans: Sure! Tell me what you would like to communicate to your attendees and we'll work on something unique for your group


Q: What does it cost for you to come speak at an event we are having?
Ans: Fees begin at $4000 per appearance, depending on location, number of attendees and objectives desired.


Q: Are your classes approved for Continuing Education Credits in my state?
Ans: Our workshops are approved for one or more of the following: NATE - Kentucky HVAC - Kentucky Electrical Contractors and Masters - Kentucky Plumbers - Ohio OCILB all Licenses except the required 5 hours of electrical code for electricians. - Alabama HVAC - Texas Air Conditioning & Refrigeration Contractors - Evansville, IN HVAC


Q:Do you offer Electrical Master and Journeyman Electrician Classes for Kentucky?
Ans: Yes, look for our Workplace Safety Classes


Q: When does your class start?
Ans: Most workshops begin at 7:30am except the six-hour electrician class begins at 8:30am.


Q: Is this workshop approved for Journeyman and Master HVAC license holders in Kentucky?
Ans: Yes


Q: What if I scheduled for a class and can't make it that day?
Ans: Call 888-538-5383 to reschedule at least 24 hours in advance of the scheduled date. If you do not call us, there is a $50 reschedule fee. There are no refunds for no shows.


Q:Is it possible to take an online course to complete my continuing education?
Ans: Only a few states and/or organizations allow self study for continuing education. We offer homestudy courses for Alabama HVAC and NATE continuing education only.


Q: Do you offer CEU's for Texas and Oklahoma contractors?
Ans: Yes for Texas and not yet for Oklahoma.


Q: Do you sell books to help study for the contractor exams?
Ans: Yes! we have links availble that will direct you to those sites


Q: In Ohio I need 10 hours of education, do you do it all in one day?
Ans: Yes! we add an additional 2 hours following our 8-hour workshop to meet those requirements.


Q: I'm interested in having a private class at my location do you do this?
Ans: Absolutely! Many of our classes are at private locations for contractors and/or organizations. send an email to frankzoom@bellsouth.net or call 888-538-5383 and ask for Frank to discuss your options.


Q:I really got alot out of the "High Performance Contracting" class, is there anyway I can get a copy of some of the powerpoints to use in my business?
Ans: Sure, anyone who attends our workshops is entitled to the powerpoint presentations to use within their own company, just send an email to frankzoom@bellsouth.net requesting what you want and he will send it to you


Q: I've lost my completion certificate and need a replacement, what do I do?
Ans: We will be happy to send you a replacement. There is a $25 fee per certificate. Please provide your name, address, phone number, approximate date of class and location of class to us at frankzoom@bellsouth.net, we will mail you the certificate with an invoice.


Q: The state claims I never got credit for my hours I spent in your class whats up with that?
Ans: Sorry you had a problem. Occasionally a number or letter may be entered incorrectly during the process of updating your records. Don't be alarmed, let us know when and where you attended our workshop, your name, contractor license number, address and phone number and we'll resolve the problem immediately.


Q: I hope this isn't another one of those classes where we spend the day watching someone read out of a book for 8 hours is it?
Ans: Absolutely Not! Based on customer comments of people who for the first time attended our workshops this year, they overwhelmingly agree that this is by far the most informative, entertaining and educational continuing education workshops they have ever attended.


Q: Is lunch and breakfast included?
Ans: We provide coffee, danish/donuts in the morning along with refreshments. Your fee also includes a great lunch, not just sandwiches either.